Privacy Policy
Last updated: September 2026
This policy explains how Digital Jaya Bersama collects, uses, shares, and protects your personal data when you use our site and services.
Summary
Digital Jaya Bersama respects your privacy. We collect only the data needed to run our digital commerce services — primarily contact details, order data, and shipping addresses. We do not sell your personal data to any third party.
This policy sets out what data we collect, how we use it, and your rights over that data.
Who We Are
Digital Jaya Bersama (“we”) is an e-commerce company operating in Indonesia and subject to the laws of the Republic of Indonesia, in particular Law No. 27 of 2022 on Personal Data Protection (the PDP Law).
As a data controller, we are responsible for safeguarding the personal data of our customers and site visitors.
Data We Collect
We collect the following data, depending on how you interact with us:
- Identity & contact data: name, phone number, email address.
- Order data: products purchased, quantity, transaction history, and shipping address.
- Payment data: payment method and transaction status. We do not store full card numbers, PINs, or e-wallet credentials.
- Technical data: IP address, device and browser type, and site usage data (via cookies).
- Communications: messages you send through our contact form or customer service channels.
We do not intentionally collect sensitive data (such as religion, political affiliation, or health data). Please do not send us such data.
How We Use Data
Your data is used for the following purposes:
- Processing, shipping, and following up on your orders.
- Providing customer service and responding to inquiries.
- Sending transaction-related notifications (confirmations, shipping status).
- Improving our products, services, and shopping experience through aggregate analysis.
- Preventing fraud and maintaining system security.
- Meeting legal and tax obligations.
Legal Basis
Under the PDP Law, we process personal data on the basis of your consent, performance of a contract, legal obligation, and legitimate interest in security and fraud prevention.
Sharing with Third Parties
We do not sell your data. We share limited data only with trusted service providers that help us run our operations:
| Provider Category | Purpose | Data Shared |
|---|---|---|
| Payment providers | Processing transactions | Order data & payment status |
| Logistics / courier partners | Order delivery | Name, contact, shipping address |
| Hosting & analytics | Running the site & analysis | Technical data & access logs |
Each provider is bound to keep your data confidential and use it only per our instructions.
Storage & Retention
We retain personal data for as long as needed for the purpose it was collected or as required by law. When no longer needed, data is securely deleted or anonymized.
Your Rights
Under the PDP Law, you have the right to:
- Access and obtain a copy of your personal data.
- Correct inaccurate data.
- Delete your data under certain conditions.
- Withdraw consent to processing.
- Object to certain processing.
Data Security
We apply reasonable technical and organizational measures to protect your data. However, no system is entirely risk-free; we encourage you to keep your credentials and personal data confidential.
Minors
Our services are not directed at minors. We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us so it can be deleted.
Changes to This Policy
We may update this policy from time to time. Material changes will be notified through our site.
Contact
For questions or requests regarding personal data, contact us via our contact page or by email at halo@digitaljaya.org.